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Terms & Conditions

By using this Website, You agree to be bound by these Terms.

1. Definitions and Interpretations

1.1 In these Terms the following words shall mean:

Contract: These Terms and the Order;

Service: The service purchased by You from Us (servicepartmanuals from here onwards);

Order: The order for Services placed by You and accepted by Us subject to these Terms;

Price Promise: Any price promise announced by Us on the Website from time to time;

Returns Policy: Our Returns Policy as set out on this Website here;

You, Your: The person or organisation/company using the Website or buying Services from Us pursuant to these Terms;

Us, We, Our: The owners of the this Website;

1.2 Any queries regarding these Terms or the Services must be made via the contact us page here.

1.3 Any queries regarding an Order must be made via the contact page here.

2. Service Information

2.1 We have made all reasonable efforts to accurately describe the service we are providing on Our Website. You acknowledge and accept that. However ultimately, You are responsible for ensuring that the Service is suitable for Your requirements.

2.2 We guarantee that the Service we provide is to a standard no less than would be expected than described. We will exchange any Service which fails to conform to the guarantee within 7 days from the date it/they were ordered., as per the “Long Distance Selling Regulation”. This clause sets out our entire liability for any failure to meet the guarantee.

2.3 Our Price Promise is given subject to the following:

a. It relates only to new identical services available worldwide;

b. The Price Promise does not include comparisons with any services which are sold under any sale or special promotional offer including without limit, Christmas or seasonal sales;

c. Price comparisons exclude sales by auctions (including internet auction sites);

d. Price comparisons do not include services sold privately;

e. Price comparisons do not include services sold in bulk;

2.4 Items classed as “special offer” are gross priced services and any other costs such as postage are still applicable.

3. The Contract Between You and Us

We must receive payment of the whole price for the Service that You order before Your Order can be accepted. Once payment has been received by Us We will confirm that Your Order has been received by sending an e-mail to You at the email address You provided when creating Your account with Us. Please set your spam filter to allow emails from “”.

4. Price

4.1 Subject to clause 4, the price payable for Services are as set out on Our Website.

4.2 The prices payable for services as set out on the Website are inclusive of tax as per Panamanian regulations.

4.3 Prices are subject to change without notice.

5. Right of Cancellation

5.1 All cancellations should be undertaken in accordance with and subject to Our returns policy here.

5.2 You must send the Service back to Our Contact Address at Your own cost and risk whilst quoting both your Order ID and Support Ticket ID as in our returns policy here.

6. Cancellation by Us

6.1 We reserve the right to cancel the Contract if:

a. We have insufficient stock to deliver the Service You have ordered; or

b. We do not deliver to Your area or country; or

c. If one or more of the Services You ordered was listed with incorrect information including without limit, price, and/or description for whatever reason; or

d. If We have reason to believe that You will not comply with these Terms & Conditions;

7. Delivery of Services to You

All manuals will be sent by email.

8. Liability and Limitation

9. Notices

Unless otherwise expressly stated in these Terms, all notices from You to Us must be sent via our support system here. In the event of You entering into a Contract with Us, all notices must be sent via this support system.

10. Events Beyond our Control

We have no liability to You for any failure to deliver Services You have ordered or any delay in doing so or for any damage or defect to Services delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs, terrorism and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

11. Invalidity

If any part of these Terms is unenforceable (including any provision in which We exclude our liability to You) the enforceability of any other part of these conditions will not be affected.

12. Privacy

You acknowledge and agree to be bound by the terms of our Privacy Policy here.

13. Returns Procedure

You acknowledge and agree to be bound by the terms of our Returns Policy here.

14. Third Party Rights

A person who is not a party to this Contract has not got any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of this Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

15. Governing Law

This Contract shall be governed by and interpreted in accordance with international law and the international courts of justice and shall have jurisdiction to resolve any disputes between us.

16. Complaints

If You have any concerns or complaints about this Website or the service You have received then please contact us via our support system here in the first instance.

17. Entire Agreement

These Terms, together with our current Website prices, “postage & packaging” details, returns procedure and privacy notice, set out the whole of our agreement relating to the supply of the Services to You by Us. Nothing said by any sales person on our behalf should be understood as a variation of the Terms or as an authorised representation about the nature or quality of any Services offered for sale by Us.